iJento is a technology company that helps data driven organisations integrate and analyse their customer information across multiple domains, devices and channels.
iJento leverages existing web analytics (e.g. Adobe SiteCatalyst, Webtrends and Google Analytics) and business intelligence investments and delivers a fast and ROI driven multichannel customer intelligence solution. The company helps major brands and businesses including Allianz, Cheapflights Media, FT.com, LV= and Tesco Bank get direct access to their visitor data and gain sophisticated insights into customer behaviour, interests and intent at the individual level. The result is continuously improved customer engagement, marketing performance and business growth.
Challenges iJento is solving
Elevating web analytics data to customer intelligence
iJento enables you to build a relational digital datamart from raw clickstream data from 3rd party analytics solutions eg. Adobe SiteCatalyst within just a few weeks. This enables organisations to link digital data with other customer databases and achieve multichannel data integration.
Accessing visitor level data
iJento provides all of the detail visitor level data in an open environment which enables advanced segmentation of both visitors and behaviours.
Querying customer data with existing tools
iJento’s SQL server based datamart solutions facilitate the use of standard business intelligence and statistical analysis tools to query customer data.
Building customised queries, dashboards & reports
iJento allows clients to build their own customised queries, dashboards and reports through its open technology platform and visitor level data.
Performing richer forms of analytics
iJento enables clients to integrate all of their customer data in one place and provides the ability to create customised queries on individual level customer data. This enables organisations to run advanced segmentation; improve customer targeting; and achieve a better understanding of customer journeys.
iJento is an international company operating in the UK, USA and Australia.
Website: www.iJento.com Europe Tel: +44 (0)845 6150615 Follow @iJento